| 11.7°C Dublin

Anti-social media Facebook, WhatsApp and Instagram all down and Vodafone Ireland also suffering disruption

The three social networks, which are all owned by Facebook, suffered an outage around 4:40pm on Monday.

Close

A 3D-printed Facebook logo is seen placed on a keyboard in this illustration PIC REUTERS/Dado Ruvic

A 3D-printed Facebook logo is seen placed on a keyboard in this illustration PIC REUTERS/Dado Ruvic

A 3D-printed Facebook logo is seen placed on a keyboard in this illustration PIC REUTERS/Dado Ruvic

Social media platforms Facebook and Instagram, along with messaging app WhatsApp, stopped working on Monday afternoon.

The three social networks, which are all owned by Facebook, suffered an outage around 4:40pm on Monday.

Apps such as Facebook Workplace and Facebook Messenger also stopped working due to the outage.

The issue also appeared to be affecting the internet services of customers of both Eir and Vodafone Ireland on Monday evening, as well as many other mobile networks globally.

Users of Vodafone were struggling to gain internet access through their mobile devices on Monday evening and some reported completed internet outages.

“There is currently a global outage across several social media platforms. This is impacting our data network performance. We will continue to post updates as they become available,” a statement from the company said.

An Eir spokesperson said the company found no errors on their end following checks. Many Eir customers were experiencing outages on Monday evening and their technical helpline had an automated message confirming issues for customers connected to a “global outage” but this has since been removed.

According to web service monitoring platform DownDetector, thousands of people reported outages before 5pm.

Data on its website showed that almost 50,000 people had reported the outages on Facebook.

Most complaints cited issues with the website (72%), while others were linked to issues with the server connection and the app.

Moe than 60,000 had complained about WhatsApp, with 43% reporting issues with the app itself, while 28% cited the server connection and 28% relating to sending messages.

Sunday World Newsletter

Sign up for the latest news and updates

This field is required This field is required

More than 30,000 Instagram users also had similar complaints, with 51% relating to the app, 26% over the server connection and 23% citing the website.

A graph on the DownDetector website showed a clear spike from after 4pm.

Whatsapp said on Twitter: “We’re aware that some people are experiencing issues with WhatsApp at the moment.

“We’re working to get things back to normal and will send an update here as soon as possible. Thanks for your patience.”

Facebook tweeted: “We’re aware that some people are having trouble accessing our apps and products.

“We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

Instagram said: “Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it.”

Facebook has been approached for further comment.

Download the Sunday World app

Now download the free app for all the latest Sunday World News, Crime, Irish Showbiz and Sport. Available on Apple and Android devices


Privacy