Dublin Airport ramps up security to avoid repeats of last summer's chaos
Thousands of travellers were affected by long security queues, baggage delays, and missed flights last year.
Passengers travelling through Dublin Airport this summer will not experience the chaos of last year, the new CEO of the airport’s operator has promised.
Thousands of travellers were affected by long security queues, baggage delays, and missed flights due to staff shortages and other issues at the airport as Covid restrictions began to ease.
Passengers were also advised to arrive at the airport several hours before their flight, which caused major pile ups at check-in desks and security.
But Kenny Jacobs, who was appointed CEO at Daa in November, has promised that there won’t be a repeat of the chaos this year.
“The main thing we’ve done [since last year] is we will have 800 security staff this summer,” he told Newstalk.
“That’s what we have now in place and if you take the important role of people actually looking at what’s in your bag, there’s twice the number of people doing that this summer.
“We’ve made big changes to the operating standards at the airport; it will be busy and there’ll be certain mornings when the Irish exodus is happening to sunny Spain and sunny Italy.
“But there won’t be a repeat of the scenes of last summer.”
Earlier this year, Daa unveiled its plans to “improve standards” for the influx of passengers making their way through the airport over the summer months.
The 15-point plan included promises to improve security screenings with aims to get 90pc of passengers through security in less than 20 minutes with a full refurbishment of Security Fast Track in Terminal 1.
Daa also pledges that the airport’s bathrooms throughout both terminals will be held to higher cleanliness standards carrying out 120 cleaning inspections each day this summer.
Additionally, a further 400 seats are being introduced across both terminals as well as dedicated family seating areas added in Terminal 1.
"We’ve listened to our passengers’ feedback, and we’re focussing on improving the things that matter most to them,” Mr Jacobs said.
“This summer, our passengers can expect to see more staff, shorter queues, more seats, new family seating zones, and less clutter across the airport. There will be more buses and taxis at the airport, and more places to eat and drink.
“Passengers using Dublin Airport can expect an improved experience this summer with higher standards across the airport and getting back to our usual travel advisory of two hours for short-haul and three hours for long-haul,” he added.
'vacuous vanity' | Love Island is a ‘better looking Daíl’ with betrayal and backstabbing
Recovery | Doireann Garrihy’s boyfriend Mark Mehigan opens up about his struggles with alcoholism
GUILTY PLEAS | Man (32) jailed for life after killing three generations of one family in horror fire
love match | Joanna Cooper says wedding to rugby star Conor Murray was ‘best day of our lives’
Burrow brawl | Minister for Justice needs to ‘ramp up’ number of Gardaí after beach fight says TD
summer's here | More sun today as Met Éireann pinpoints hottest area after warmest day of the year so far
Conor cruises | Conor McGregor enjoys life on the ocean wave as he takes family on cruise around the Med
CRASH AND BYRNE | Gang boss Liam Byrne faces lengthy jail term after arrest on secret Spanish trip
CRIME WORLD | Episode 296: The arrest of senior Kinahan cartel member Liam Byrne
fresh fears | Mum of murdered Irish backpacker fears suspect will escape justice after prison attack