Phone company accused of ripping off customers

Yourtel is accused of charging for services that were not provided
Yourtel is accused of charging for services that were not provided

Discount landline operator Yourtel is facing trial accused of charging more than 500 customers for services that were not provided.

Following an investigation by industry watchdog Comreg, the telecoms firm was ordered to appear at Dublin District Court on Monday to face charges under the Communications Act.

The company, which has claimed to operate the lowest-priced landline calls in the country, entered the Irish market in 2013.

Prosecution counsel Christian Keeling told Judge John O'Neill that Comreg has provided the company with disclosure of evidence.

He said that the case relates to “556 people charged for a service not being at all provided by Yourtel”. The prosecution will call nine witnesses, including five of the customers.

Defence solicitor Peter Connolly agreed that he has been provided with the information but it was a technical type of case and the company faced “a huge amount of offences”. He said that he needed to take instructions from his client and this was the first day the case was listed in court.

Judge O'Neill adjourned the case until a date in March when Yourtel will be expected to enter a plea and for a possible trial date to be set.