Mother sues airline after they send son (5) to wrong city and hand her other child
A woman in the US is suing an airline after they flew her five-year-old son to the wrong city and presented her with another young boy.
According to the New York Daily News, Maribel Martinez is suing JetBlue over the shocking incident that happened on August 17 this year.
Maribel went to JFK Airport to pick up her five-year-old son Andy but when the staff of the airline brought a small boy to her she had to inform them that she had never seen this child in her life.
It then transpired that Andy Martinez had in fact been sent to Logan Airport in Boston, over 200 miles from New York and he had been presented to a woman he had never seen before either.
Both youngsters involved in the mix up had left an airport in the Dominican Republic but it took the airline three hours to find out what happened and put Andy on the phone to his distraught mother, who feared he may have been kidnapped.
Maribel and Andy had visited family in the Dominican Republic but after a week Maribel returned to New York while Andy stayed on.
A JetBlue spokeswoman statement in the Post said: “Two unaccompanied children of the same age traveling separately from Santiago, Dominican Republic, one to New York JFK and one to Boston — each boarded a flight to the incorrect destination. Upon learning of the error, our teams in JFK and Boston immediately took steps to assist the children in reaching their correct destinations. While the children were always under the care and supervision of JetBlue crew members, we realize this situation was distressing for their families.”
Martinez is now suing the airline for negligence and distress.