Student demands lifetime supply of Kit Kats after 'waferless' bars
A student was so angry after buying eight Kit Kats that turned out to be 'waferless' that she wrote to Nestle demanding a lifetime supply of the chocolate bar.
Saima Ahmad, a 20-year-old legal student, bought an eight-pack of the bar and was stunned to discover that none of the bars had the trademark wafer inside.
So she wrote a letter to the manufacturer Nestle demanding that she was compensated for the disappointment, suggesting that a lifetime supply of the bars would do the trick.
In the letter, published in the Metro, Saima says:
‘I would like a full refund of the defective pack of KitKat I purchased. I have also lost my faith in Nestle.
‘Clearly, if I wanted to purchase a confectionery item that is purely chocolate, I would have purchased a bar of Galaxy.
‘I would therefore like to request a life-long supply of KitKat so that I can act as a means of quality control – it appears you need me more than I need you.’
Saima isn't willing to give it up either, claiming that she may yet take legal action if the company don't offer her adequate compensation.
‘I’d like the CEO of Nestle to respond to my letter because it’s an extremely important issue. I’m trying my luck – if you don’t ask you don’t get,’ Saima told the Metro.